What information does the store collect?
We collect only the information needed to process and deliver an order, such as the customer name, delivery address, email address, order details and payment status. We do not need information that is unrelated to completing a purchase or responding to a support request.
How is personal information used?
Personal information is used to confirm orders, process payment, arrange shipping, provide tracking, answer questions, handle returns and meet accounting or legal record-keeping requirements. We do not sell customer data or use order information for unrelated advertising.
Who may receive the information?
Information is shared only with service providers needed to complete the transaction, such as the payment processor and the shipping carrier. Those providers receive the details required for their role and are expected to protect the information they handle.
How long is information kept?
Order and transaction records are kept only as long as needed for customer support, accounting, fraud prevention and legal compliance. Information that is no longer required for those purposes may be deleted or anonymised.
How can I request deletion?
You may request access to, correction of, or deletion of your personal information by contacting us through the Contact page. We will review the request and explain any records that must be retained for legal or accounting reasons.