Requests, corrections and custom work
Tell us what you need, whether it is a custom character, a name or logo request, an order question or a correction to a published page. We reply within 24 hours with the next steps, and nothing is charged on this site.
Tell us what you need
Takes about 30 seconds — we handle the rest.
Not sure what to include? The Contact page explains the three request types.
What happens after I send a request?
Include the exact page, character, name, design or order reference.
Within 24h we confirm what we can do, the scope and any questions.
Nothing is charged here; details are confirmed before any work begins.
- No charge on this site
- Reply within 24 hours, 7 days a week
- Scope confirmed before work starts
FAQ
Do you take payment on this website?
No. We confirm the request, scope and next steps first. Nothing is charged on this site.
How fast will you reply?
Within 24 hours, usually much faster on weekdays.
What can I send through this form?
Custom Chinese character, name or design requests; corrections to a guide; and questions about an existing order.
What if something is wrong?
For digital work, tell us and we will revise it until it fits. For a physical store order, normal returns apply.


